Service disruption: Blackboard and other Digital Learning Platforms
October 20, 9:38am
Blackboard/Digital Learning Blackboard VoiceThread Panopto
 
Oct-20, 9:38am

Due to the AWS Global outage this morning Blackboard, Ally, Panopto, VoiceThread and other digital learning platforms are experiencing latency. You may notice slowness or features such as Blackboard Annotate not loading properly.

OTS will post an update when we have more information available.

 
Oct-20, 2:46pm

The vendor reports they are  continuing to see signs of recovery, but full restoration is still in progress . We will provide updates as more information becomes available.

 
Oct-20, 4:59pm
The vendor reports most systems have recovered, this issue is resolved.

Service disruption: Virtual Workspace
October 16, 10:03am
Network, Internet, & Remote Access Virtual Workspace
 
Oct-16, 10:03am

OTS is investigating reports of service disruption with Virtual Workspace and accessing the Student Desktop. We will post an update when we have more information available.

 
Oct-16, 11:07am

OTS continues to work on the issue affecting Virtual Workspace and the Student Desktop.

The service is currently available to users and we are working to restore full functionality. OTS will provide updates as more information becomes available.

 
Oct-16, 5:03pm
The issue impacting Virtual Workspace and accessing the Student Desktop has been resolved and we are monitoring for any further disruptions.